Terms & Conditions

ACCEPTANCE OF TERMS

LGDIGITALMEDIA provides its Services to you, subject to the following Terms of Service, which may be updated by us from time to time without notice to you. You can review the most current version of the Terms Of Service at: www.lgdigitalmedia.com/return_policy.htm or request a copy from us at any time. By using the services of LGDIGITALMEDIA, you agree to be bound by our Terms of Service.

COPYRIGHT DISCLAIMER

It is your responsibility to provide us with all Material (or "Content") to be used for your project. You certify that you are the owner of all Material submitted to us, or that you have obtained permission from the copyright owner to use any Content, including, but not limited to, photographs, clip art, graphics, animations, video (analog or digital), music and/or text. You are solely responsible for, and assume all copyright liability for all Content you submit. You agree to indemnify and hold LGDIGITALMEDIA, and its respective representatives, licensees, successors, subsidiaries, affiliates, officers, agents or other partners, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to, or arising out of, Content you provide, your use of our Services, your connection to the Services, your violation of the Terms Of Service, or your violation of any rights of another.

LIMITATION OF LIABILITY

You expressly understand and agree that LGDIGITALMEDIAshall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages to, theft or loss of the Content you provide, damage to DVD players, computers, or other equipment, loss of profits, goodwill, use, data or other intangible losses, resulting from, but not limited to, product defects, accident, misuse, acts of God or other circumstances. While every effort has been made to ensure the accuracy of the information found on this site, the information is provided only as a guide. We do not warrant or guarantee accuracy or completeness of any information, and are not liable for errors or damage caused as a direct or indirect result of the use of this site.

FORMAT & COMPATIBILITY

The format we use to finalize your projects will be a DVD-R this is the most used format to record any digital images to a DVD. For HD quality we perform any transfer to a Blue-Ray format disk. Please read your DVD manual to understand the compatibility. Our DVD will be recorded under North America Region Code (1). To play back into different region please inquire about transcoding the TV Color format. We will not reproduce DVD under Region 0 (Zero).

TIME RECORDING

For quality purpose we record DVD and VHS format at SP speed. For those project where the final time will be below 58' we will record at the lowest speed for DVD only.

TURNAROUND

All the orders we will process with in 24/48 Hrs after we receive the order. Because we handle many kind of services which require meticulous attention to offer the best quality and service to our clientele. Please allow a period from 15 to 30 days (for busier period). We cannot guarantee delivery dates and will not be held responsible in any way for delays of any kind.

PAYMENT

We accept only the following methods of Payment: Cash, Personal/Company cheque, Paypal, Interac Email Money Transfer. All the cash payment are for cash on collection. For cheque payment, please, include your cheque with your order and make payable to GIUSEPPE LANZETTA; after we clean the cheque we will start developing you requested project. Paypal payment please use send money to: paypal@lgdigitalmedia.com or send to us your Paypal account and we will perform a Money request. For Interac Email Money Transfer please refer with you local bank. (Bank they use the service are: Bank Of Montreal, CIBC, Royal Bank, TD Canada Trust, Scotia bank) pay to: lgdigitalmedia@gmail.com (The transfer time usual take about 5 business days) for more info please refer to: http://www.interac.ca/consumers/productsandservices_ol_emt.php

PRICE

All the prices indicated in our web site and/or price list are subject to change without notice. All founds are in Canadian Dollars. All taxes are applicable for Quebec Residents (GST & PST) rest of Canada (GST Only) foreign customer are not eligible to be charged any kind of taxes and/or duty. Any duty charge will be issued at the receiving of the material check with your local Custom office.

SHIPPING

We use Canada Post service for shipping back all the project previous shipped by our customer. We will use UPS and/or FedEx for large quantity. For Canadian customers only we offer free shipping back for order amount more than $150.00 (Before Taxes) excluding rush job. An insurance up to $100 will be issued without any charge. Above that please inquire.

RETURN & BACK-UP

If you receive a defective disk we will be happy to make an exchange. Return within 30 days. Included in our service will be a 30 days back-up from your original project. We do not refund or redo if a compatibility issue occur. Refund will only if quality of our service is (visible) low. All refund will be issued by check or Paypal account. Shipping is not refundable.